Elemental - invalid key

Why can't I update to the latest version of Elemental

Hi,

I have had Elemental pre-ordered since I don't know when (Last year some time). Anyway today I log on to find that it is updated to v. 1.000something. But I have no longer got a valid registration key. This is fine but I have not received my new registration key either. Can anybody tell me what I need to do?

Cheers,

Kirnon

11,506 views 13 replies
Reply #1 Top

I am having the same issue.

Reply #4 Top

I think we will get the key on 24. Thats the key for the full version.

Reply #5 Top

lol so why give the update link the 20 !??

Reply #6 Top

this is happening to me also,

 

Damn, that was such a thrill and let down in the space of 30 seconds :P

Reply #7 Top

Having the same issue as well.  Seeing a trend with Stardock lately that ISN'T GOOD.

Reply #9 Top

Quoting Theutus, reply 8
Do not attempt to update the game if you wish to continue playing the beta until the final game is made available. As the beta keys are disabled, doing so will break your installation.

https://forums.elementalgame.com/390894
End of Theutus's quote

 

I dont understand, so why an update !?

I need to delete the beta ?

 

Reply #10 Top

Does anyone know what is happening????

Reply #11 Top

Quoting garvoid, reply 10
Does anyone know what is happening????
End of garvoid's quote

I am not speaking for Stardock but I have been keeping up. Basically, Your pre-order key is fine. They have been disabled so that they can upload the live version but in honor of release dates your key in disabled until the 24th or maybe a little earlier if you pre-ordered before a certain date...MAYBE.

Hope that helps!

Reply #12 Top

damn and i thought it was just me.... oh well guess they'll fix this mess out soon.

Reply #13 Top

OK so it explains why my pre-order key is not recognized :p

 

At least i fell less lonely :p

 

Ok but they sent mail saying the preorder would have an early relaese (23rd instead of 24th) so i guess we should receive the rigght key tomorrow ... hopefully