Ahh okydoke. I kinda guessed that's what was going on but I didn't think they'd be dissabled in the automated mail too. Thanks Kryo Good looking out man.

Any idea why my order history is only showing the purchase of the Limited Edition Upgrade and not when I ordered the original?

I just got same in my Impulse account. Problem was (and rather confusing) suggests v1.0 is available to download and install now. I think cool it is early. Click - get the license and agree to it - click then message that my registration / serial number is invalid. Confusing and not cool. If it isn't available as yet no worries, I'm looking forward to playing the game but most certainly can wait a few days more.

But don't indicate on my impulse account that it is available now. Is just confusing and has me wasting your and my time emailing sales support etc.

Not a big problem, but is confusing.

The 1.0 install includes a forced uninstall to prevent any beta bleed-through. Disabling the keys was a one-time temporary measure to prevent unintended early access to the final testing/review builds since they had to go up in the same place, so the uninstall flag (which was a preexisting option for when we post updates) really is not designed to take into account that a registration might be gone that once was. But then again we did promise plenty of pain in the beta.

With the final release so close now, it's probably better to forget about that nasty beta version anyway.

Hi!

I've ordered Elemental a few weeks ago, but I changed my email (due to an hacking of my account).

How can I get my serial number of the 1.0 version of Elemental?

Thank you for answering so quicky. I'll do it right away.

allegromonkey, you will not see elemental until they release it unless you were in the beta and did not uninstall it. I have four machines that either have elemental installed or did have it installed  and I uninstalled it( the ati 64 win7 machines in particular), and I only see elemental on the machines that still have it installed.

harpo

Ahh great. Thanks gents for the info.

You can email sales@stardock.com so they can confirm that you still have it, but as it's friday about 3pm their time, you might not get to hear back until Monday.