Udating to Limited Edition
When upgrading to the LE version, it will not let me check out, stating I must have the pre-requisite (Elemental Retail). I have already purchased this many months ago.
Any assistance is welcomed.
Thank you.
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
When upgrading to the LE version, it will not let me check out, stating I must have the pre-requisite (Elemental Retail). I have already purchased this many months ago.
Any assistance is welcomed.
Thank you.
Best bet is to contact sales directly either by phone or vie email..
This link will get ya started.. https://www.stardock.com/support/
What he said.
You can also email [email protected] directly. If it's giving you an error like that, you'll need to contact them to sort it out.
Much obliged.
It was an unintended side effect of turning off the beta access. It'll be fixed either later tonight or tomorrow morning and you'll be able to get the LE if you had a registration on your account from the beta already.
Stardock Support Staff Nakor FTW! ![]()
All better now and upgraded. Thanks again.
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