Elemental Beta Access
About how long does it take for the beta keys to get sent out?
Just curious because I preordered this morning and would be stoked if I got a chance to play this weekend.
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
About how long does it take for the beta keys to get sent out?
Just curious because I preordered this morning and would be stoked if I got a chance to play this weekend.
Your probably confusing people with the question, if you pre-order its full payment up front and your able to follow the link in your email to download the client or it will be in the my games list on impulse if you set your options to show pre-release products. If none of those happened, you ordered wrong and need to contact Stardock directly.
Rather than make a new post I guess I can tack it on here. What Chaintm said is correct, if you pre-order through impulse you get access to the beta through there you just have to set it to show pre-release. Having just pre-ordered and done that I've run into the brick wall of the download failing completely. Gets to about 7 percent and then fails a verification check. Error log gives this as the reason...
-- [7/26/2010 9:35:31 PM] ----------------------------------------------------
Context: General
Message: MD5 ERRORS: Verification FAILED for piece #1 of 14 in 'C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\elemental\elemental0.92[b].081.impulse'. (MD5-Expected: bac817be9b5a5308028857d41a7ba211, MD5-Observed: e7bb802b924834dd7b3d3e0f8d1a2222, PieceSize: 104857600, Observed range: 0x00000000-0x063fffff)
Build #: 1982
-- [7/26/2010 9:35:31 PM] ----------------------------------------------------
Context: General
Message: MD5 ERRORS: Trimming file 'C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\elemental\elemental0.92[b].081.impulse' down to byte offset 0x00000000
Build #: 1982
Multiple tries end in the same result.
Smarmellows, there are a lot of things that can cause MD5 errors. Please try adding exceptions for Impulse in any security software you have. If that doesn't work, and you are connecting through a router, try connecting your PC directly to your modem to ensure that this isn't a problem with the router. If you are still having trouble, please send an email to [email protected].
A picture is worth a thousand words:

I'm having the same problem... even after selecting the option show pre-release versions. It does not show up at all in my list of games, even though I have received a receipt e-mail for the product.
Any solution for this? I really want to try the Beta!!
Same here, I pre-ordered through impulse and I have checked the box to show pre-release, but no beta.
Same for me. Bought it 2 days ago via website, checkbox is checked, no beta access.
Yes i also have the two check boxes my guess is it isnt open beta anymore?>
Still no option for me either and I selected to show beta versions. Whats going on here?!
For those having problems with Elemental not showing up as available, please write in to [email protected]. Note that the Elemental beta is currently closed. If you purchased Elemental within the past couple days, you will not have access or be charged until the beta opens again.
Is anyone golng to answer this question, have been in the beta since first release, Do not have a link to the beta forums so here I ask
Glenn
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