Failed to download data file

Can't start the game

I get this during loading screen when starting the game:

"Failed to download data file. Please make sure you are connected to the internet and have no firewalls running" etc etc.

 

Haven't got anything blocking access. What could be wrong? I'm logged into Impulse and I've tried updating.

2,984 views 2 replies
Reply #1 Top

I had the same issue here. Impulse worked, firewalls setup to allow it, etc. Uninstalling and re-installing fixed it for me.

Reply #2 Top

samurai160, is this the first time that you've tried the beta or have you been able to successfully run it in the past?

If it's the first time and you are still having trouble, a common problem is if you ordered Elemental under a different e-mail than the one that is associated with your Impulse account, you won't be able to login.   You can check this by going to C:\ProgramData\Stardock\Elemental - War of Magic\ImpulseReactor if you're on Vista/Win7 or C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\ImpulseReactor on WinXP and looking for a file that starts with CVPLoginResponse.  If there are no XML files there, it couldn't even make the outgoing connection and something is blocking it.  If there's a response there, it should give you some kind of error message, probably about not having access.  If that's the case, just e-mail [email protected] and they'll get your account fixed.