[Crash] Game does not get past the introduction screen (Beta 2B)

Could it be that the game is awaiting internet access and you need to click allow in ZoneAlarm. I have this problem every time the game is updated. My trick is to switch back and forth between my two external monitors and my laptop screen. Then I can see the ZoneAlarm question and click allow.

It could be yes... but I only have the monitor on my laptop, so I cannot do that. I do not see any zone alarm when i ctr-alt-del to the task manager.

Further I have set up exceptions in the windows firewall (and my antivirus) so I do not think that zone alarms should occur??

Try changing to windowed mode!

C:\Documents and Settings\Admin\My Documents\My Games\Elemental

Edit the Prefs.ini file change Fullscreen=1 to Fullscreen=0

Could be your firewall blocking Elemental.exe

It just takes me 2 minutes to load on my gaming PC. I'm guessing it's an internet thing. Have you tried waiting?

^ yes I have tried waiting for like 10 minutes without succes.

That being said most time I have probably only waited for about 1 minute (the task manager says the game is not responding though)

@ pad 152 - thanks a lot, will try that

Alright so I found the debug.err file but I have nowhere to upload it (as I remember that we should not upload it to sites like rapidshare etc). It is only 4 kb, is it possible that I can mail to some of you guys at stardock?

No succes with this either.

Sorry about the triple post.

As noted in the sticky, you can post it via pastebin or dropbox (or any site that allows it to be viewed directly without limits, timers, or speedbumps).

Thanks, I will upload it tomorrow.

Where do I find the DX file (I noticed people also usually attach this)

You can find detailed instructions here, but to put it simply:

1. Type "dxdiag" into your Start Menu and hit enter.
2. Click "Save All Information".

Thanks a lot

Here is my DXdiag file(s) and debug.err

http://dl.dropbox.com/u/5227545/DxDiag.txt

http://dl.dropbox.com/u/5227545/DxDiag%2064bit.txt     (64 bit DXdiag)

http://dl.dropbox.com/u/5227545/debug.err

I am still not able to get past the splash screen.

Best

Still not able to get past the splash screen. Current version is now Beta-2b

Have you tried uninstalling then reinstalling the game?  Make sure you delete all the game files in \Documents\My Games\Elemental\ folder as well.

I had a problem similar to yours in one of the earlier betas and that fixed it for me.

Sounds like an Internet firewall issue.

The good news is that Beta 4 will be getting rid of this (it's the modding beta) so worst case, you'll be able to play by then.

But almost certainly something is keeping you from being able to download the data package.

BTW, this is exactly why games that try to use streaming as a form of DRM are in for pain. Imagine this being a shipping game? That's why this sort of system wouldn't make a good copy protection system but I digress.

Yes this process have definetely turned me agaisnt such DRM measures. I am grateful that you do not put online-DRM in your final games. A big thank you from here!

Sounds good about Beta 4, although it is a little frustrating not being able to participate in the current betas (especially since I got a sniff in beta 2 before the problem started).

@ malex1: I have tried uninstall/reinstall, but I do not remember if I deleted the folders in "documents". I am going to try that

this downloading of several files from a given server in a specified small time drm method will ALSO hit all those that exede there download limits OR are on very slow internet/dialup/wireless broadband ie those connections with less than 256kb/s throughput.

harpo