Registration issue

I have just brought Sins of a solar empire: Trinity from a store and i want to register so i can get the updates and playu online. When i go to put in the key(which i found on the back of the manual) it says that the key is not valid. This is a new account so there is no other email address and the code is definatley correct, tried it all the ways i can think of. Help?

P.S If this is in the wrong place; sorry i'm new to stardock 

1,066 views 2 replies
Reply #1 Top

Please contact [email protected] about this, they'll get you sorted.

Reply #2 Top

Lukos1123, I see that you have the serial registered to your account now so you should be all set to access the game/updates via Impulse. As a general tip for anyone else having this issue, make sure you are only using A-F and 0-9 and be sure to include the - in between the sets.