Crashes /??

from Elemental Forums

Dose beta automatily gernet crash reports and send them, most beta or games i have played in past that crashed would genert a crash report and would send it to the devlopers,. ??

 

I had one error and one drop to the desktop.

 

error i got when if rist tryed to start the game said that i needed dx 9 and my system might be to old and i need new drivers well ati dose not have any newer drivers out i checked.

 

I am running the cat 10.3 ati amd drivers for windows 7 64 bit

but i got error about dx9 but game still started, after about 200 turns or so maybe more 35 mins of play, game just crashed to the desktop closed down no error no nothing.

 

never had a game or a program do that befor. othere then supreme commander once, but then it did a bug report and submit automactily to gpg.

I did do check to see if it was issue on my system end thro the action center to see if drivers or anythign crashed or hardware or windows 7 issues but there was no report for any hardware related issues.

1,490 views 7 replies
Reply #1 from Elemental Forums Top

well it did it agin i started new game started playing it just crash no stop responding, but it was wired this time it not only crashed but got stuck so all i see was black screen and mouse and it was still running in the fore ground. so game blacked out none respronive and i could tab out see desk top and tab back into game even tho it said it stopped responding exe file i mean and crashed.

 

I had to alt end task it and maunaly crash it that way to get it closed out.

i seen places where pople request a dump file no idea what a dump file is and if so how do i post it to forum here ?

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Elemental Forums Top

Now it starts up and just gets stuck at the opening the screen i deleted the debug file befor i started the game,.

and i mean you go to impluse click run and it shows the opening screen witht he babie but that is as far as it gets dose not go on any futhere then that.

debug read out here--------------

 

DebugMessage:  Version 0.295 last updated on: Thu Mar  4 12:20:30 2010

DebugMessage:  Entering WinMain

DebugMessage:  ******* Starting Game Shell *******

DebugMessage:  *********DXDiag info follows.*********

System Info

Time: 3/26/2010, 15:02:23

DirectX Version: DirectX 11

Machine Name: STEVEN-PC

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Languages: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: GA-MA785GT-UD3H

BIOS: Award Modular BIOS v6.00PG

Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz

Physical Memory: 4096MB RAM

Page File: 1851MB used, 6335MB available

Windows Dir: C:\Windows

 

 

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: ATI Radeon HD 4800 Series  

Manufacturer: ATI Technologies Inc.

Chip Type: ATI display adapter (0x9460)

DAC Type: Internal DAC(400MHz)

Key Device: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_19401462&REV_00

Display Memory: 2808 MB

Current Display Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Max Resolution:

Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6

Driver Version: 8.14.0001.6099

Driver Date: 3/2/2010 22:06:34

DirectX Acceleration Enabled: Yes

 

 

 

Sound info

Sound device 1:

Description: Speakers (High Definition Audio Device)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001

Manufacturer ID: 1

Product ID: 65535

Driver Name: HdAudio.sys

Provider: Microsoft

Driver Version: 6.01.7600.16385

Driver Date: 7/13/2009 19:07:00

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Digital Audio (S/PDIF) (High Definition Audio Device)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001

Manufacturer ID: 1

Product ID: 65535

Driver Name: HdAudio.sys

Provider: Microsoft

Driver Version: 6.01.7600.16385

Driver Date: 7/13/2009 19:07:00

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

 

 

DebugMessage:  *********END dxdiag info.*********

DebugMessage:  Using 4 samples for multisampling.

DebugMessage:  Game Resolution: 1920 x 1080 (full screen mode)

DebugMessage:  HAL (hardware vertex processing)ATI Radeon HD 4800 Series  

DebugMessage:  Presentation Interval: Immediate.

DebugMessage:  Refresh Rate: 0hz.

DebugMessage:  Back Buffer Bit Depth: X8R8G8B8.

DebugMessage:  32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.

DebugMessage:  ** Checking Direct3D 9 Device Capabilities ************************************

DebugMessage:  A full-color cursor is supported in hardware at high resolution modes.

DebugMessage:  Bump mapping is supported.

Debug Message:  Device is now ready

Debug Message:  GFX-THREAD: DISABLED

DebugMessage:  Shell initialization complete

DebugMessage:  Elemental: War of Magic is activated.

DebugMessage:  ***** Initializing Game *****

DebugMessage:  No string tables in C:\Games\Elemental\Data\English\*.tips

DebugMessage:  Timer Frequency is 0 32e50f

DebugMessage:  Initializing sound card.

DebugMessage:  initailizing bink

DebugMessage:  No files found matching mask Music\*.mp3

DebugMessage:  No files found matching mask Event Music\*.mp3

DebugMessage:  Create anchor mwin

DebugMessage:  Load texture atlas.

DebugMessage:  InitializeWorld

DebugMessage:  Create popup manager.

DebugMessage:  InitializeMWinStripEngine

DebugMessage:  InitializeMWinDeferredTextRenderer

DebugMessage:  Initialize effect system.

DebugMessage:  InitializeSpellRepository

DebugMessage:  InitializeMusicLayerGroupManager

DebugMessage:  InitializeItemModTypeManager

DebugMessage:  InitializeMultiplayerClient

Reply #4 from Elemental Forums Top

tryed it a secound time deleted the debug went to start he game and it recreatd the file and stuff but it just wont move past opening screen now any more of the babie be honest I dont think game has allt he files it needs to run.

 

i am going to try uninstall it and reinstalling it.

---------------------------------------------------

DebugMessage:  Version 0.295 last updated on: Thu Mar  4 12:20:30 2010

DebugMessage:  Entering WinMain

DebugMessage:  ******* Starting Game Shell *******

DebugMessage:  *********DXDiag info follows.*********

System Info

Time: 3/26/2010, 15:06:33

DirectX Version: DirectX 11

Machine Name: STEVEN-PC

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Languages: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: GA-MA785GT-UD3H

BIOS: Award Modular BIOS v6.00PG

Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz

Physical Memory: 4096MB RAM

Page File: 1876MB used, 6310MB available

Windows Dir: C:\Windows

 

 

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: ATI Radeon HD 4800 Series

Manufacturer: ATI Technologies Inc.

Chip Type: ATI display adapter (0x9460)

DAC Type: Internal DAC(400MHz)

Key Device: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_19401462&REV_00

Display Memory: 2808 MB

Current Display Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Max Resolution:

Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6

Driver Version: 8.14.0001.6099

Driver Date: 3/2/2010 22:06:34

DirectX Acceleration Enabled: Yes

 

 

 

Sound info

Sound device 1:

Description: Speakers (High Definition Audio Device)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001

Manufacturer ID: 1

Product ID: 65535

Driver Name: HdAudio.sys

Provider: Microsoft

Driver Version: 6.01.7600.16385

Driver Date: 7/13/2009 19:07:00

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

Sound device 1:

Description: Digital Audio (S/PDIF) (High Definition Audio Device)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001

Manufacturer ID: 1

Product ID: 65535

Driver Name: HdAudio.sys

Provider: Microsoft

Driver Version: 6.01.7600.16385

Driver Date: 7/13/2009 19:07:00

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

 

 

DebugMessage:  *********END dxdiag info.*********

DebugMessage:  Using 4 samples for multisampling.

DebugMessage:  Game Resolution: 1920 x 1080 (full screen mode)

DebugMessage:  HAL (hardware vertex processing)ATI Radeon HD 4800 Series

DebugMessage:  Presentation Interval: Immediate.

DebugMessage:  Refresh Rate: 0hz.

DebugMessage:  Back Buffer Bit Depth: X8R8G8B8.

DebugMessage:  32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.

DebugMessage:  ** Checking Direct3D 9 Device Capabilities ************************************

DebugMessage:  A full-color cursor is supported in hardware at high resolution modes.

DebugMessage:  Bump mapping is supported.

Debug Message:  Device is now ready

Debug Message:  GFX-THREAD: DISABLED

DebugMessage:  Shell initialization complete

DebugMessage:  Elemental: War of Magic is activated.

DebugMessage:  ***** Initializing Game *****

DebugMessage:  No string tables in C:\Games\Elemental\Data\English\*.tips

DebugMessage:  Timer Frequency is 0 32e50f

DebugMessage:  Initializing sound card.

DebugMessage:  initailizing bink

DebugMessage:  No files found matching mask Music\*.mp3

DebugMessage:  No files found matching mask Event Music\*.mp3

DebugMessage:  Create anchor mwin

DebugMessage:  Load texture atlas.

DebugMessage:  InitializeWorld

DebugMessage:  Create popup manager.

DebugMessage:  InitializeMWinStripEngine

DebugMessage:  InitializeMWinDeferredTextRenderer

DebugMessage:  Initialize effect system.

DebugMessage:  InitializeSpellRepository

DebugMessage:  InitializeMusicLayerGroupManager

DebugMessage:  InitializeItemModTypeManager

DebugMessage:  InitializeMultiplayerClient

Reply #5 from Elemental Forums Top

Please see the stickied reporting guide before posting further reports--it covers in detail how (and how not) to report issues and what files to provide so we can investigate any crashes.

Reply #6 from Elemental Forums Top

well i got, it fixed i guess it was missing, files or did not install correctly most been issue, beucase i uninstalled and reinstalled it and it works now fine.

Reply #7 from Elemental Forums Top

Please read this post. It explains where the dump file is.