I've lost Entrenchment!

Hey everyone,

 

I recently reformatted and reinstalled everything on my computer, as I do regularly.  I have a hard copy of SoaSE, and reinstalled it with no problems, however, I had ordered Entrenchment digitally, and Impulse is not recognizing that I have a copy linked to my account.  Any suggestions?

1,625 views 3 replies
Reply #1 Top

I should've researched first, as I didn't see your post. I have the same problem, and have made a post about it.

 

I have yet to find a solution,  and my standard SOASE serial doesn't work for entrenchment.

Reply #3 Top

I bought both SOASE and Entrenchment digitally last year. Reinstalled windows a few weeks ago, tried to play Sins. "Oh, you need to activate Sins of a solar empire to play"....All fine and good, request the serial keys for the games, got the email....Got all my account information, but no serial keys. Sent in a ticket, and apparently I have no keys associated with my e-mail, which happens to be the only email I have registered with Impulse/Stardock. I even have the receipt laying about in a .txt file somewhere (should probably find that..).