[crash]after opening game

after the beta 1A update, everytime i open the game, it crashes right after showing the loading scren

3,612 views 6 replies
Reply #1 Top

READ BEFORE POSTING - Beta Reporting Guide

Specifically, some sort of information would be useful.  A debug.err.  Did you report to FogBugz?  If so, what's the ticket ID?

Reply #3 Top

I am having the same problem. So far I've been able to work around this by changing the skipintro setting in the prefs.ini file from =0 to =1, which as it states, skips the intro and goes directly to the main menu. So far, no further crashes after the loading screen.

Reply #4 Top

After hitting the hang that I reported in another thread, I uninstalled and reinstalled.  The game started up, I changed the options to switch to windowed mode, exited the game, and restarted.  Then I hit the crash reported in this thread.  The skipintro prefs.ini change that stevty2889 suggested circumvents the crash for me also.

I've reported the problem on fogbugz, ticket 70726.

Reply #6 Top

crashed at startup:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Elemental.exe
  Application Version: 0.2.4.0
  Application Timestamp: 4ac3b2df
  Fault Module Name: ntdll.dll
  Fault Module Version: 6.0.6002.18005
  Fault Module Timestamp: 49e03824
  Exception Code: c0000005
  Exception Offset: 0002ac0f
  OS Version: 6.0.6002.2.2.0.256.1
  Locale ID: 1033
  Additional Information 1: a94c
  Additional Information 2: 3619f3edcd6f502142dd2190845c16e7
  Additional Information 3: 9132
  Additional Information 4: e671aead1c2d6ed9defea8522b48f6fe

 

 

I edited the settings file and changed SkipIntro=0 to SkipIntro=1.  Relaunched the game and it launched without issues.  Deleted teh Debug.err file, changed SkipIntro back to 0 and relaunched again.  No problems this time.

Closed down impulse.  Started it back up and launched elemental.  Crash in intro again :'(

 http://pastebin.com/m6a53b5e5