missing Entrenchment key

when i bought Entrenchment it did not come with a key to register it so i can not update it

6,506 views 8 replies
Reply #1 Top

check your email and spam filters for the invoice which has the codes on it.

also, if your forum account is the same as your Impulse account, then click My Account, Registrations to see a list of the codes.

Reply #2 Top

i have the email but Entrenchment is not there all it shows r my account info and the key for sins of a solar empire

Reply #3 Top

weird.  i would email support directly and see what they can do.  since its mid week they will probably respond quickly.

Reply #4 Top

When you email in be sure to include any email addresses you might have used with us. Since Entrenchment does not show up on your account it was likely purchased under a different email and your accounts need to be merged. Thanks!

Reply #5 Top

nope same account same email have not made a different account

Reply #6 Top

now i have complectly lost the game and it want me to rebuy it :'(

Reply #7 Top

Entrenchment still is not listed under your account. Please write us at [email protected] and include any information that would have been used to make the purchase of Entrenchment.

Reply #8 Top

Gar i have talked with Melissa  (MeliBee) and Ken Janeczko a while ago and both don't know what happened