What is the usual response time of the support team?

April 20, 2009 12:42 PM from

Who knows: what is the usual response time of the support team (I mean at least they are telling you we are looking into it)?

1,022 views 4 replies

Reply #1 April 20, 2009 12:50 PM from

Demigod Forums Top

I emailed about merging 2 accounts and got the issue resolved (and a response) in about 28 hours.

Reply #2 April 20, 2009 12:57 PM from

Demigod Forums Top

Quoting Spooky, reply 1

I emailed about merging 2 accounts and got the issue resolved (and a response) in about 28 hours.

End of Spooky's quote

2 days. Working days?

ObjectDock - Access shortcuts and frequently used applications from an animated dock.

Reply #3 April 20, 2009 1:15 PM from

Demigod Forums Top

Err, one working day. 28 hours may technically be more than one day, yes. But I emailed on Thursday, got the response on Friday. Maybe that's more clear .

Reply #4 April 20, 2009 1:29 PM from

Demigod Forums Top

They don't work weekends, and you should have gotten an auto-reply after you sent it in.

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!