Entrenchment gone, and Impulse is trying to make me pay for it again...

from Stardock Forums

Hello,

I have had problems with my graphics card all day, so I just decided to restore the system to last night since it was working fine then.

Earlier on today I bought Entrenchment, and I have been playing it for a bit before I decided to restore my system. I went to play it again and it won't let me, it says that I have to buy the game again. I thought Impulse would have remebered that I had bought the game, rather than trying to make me buy it again. So far I have got to the Card details screen, but I refuse to put them in if it is going to charge me for a game I already bought.

 

Any help would be appreciated.

3,667 views 2 replies
Reply #1 from Stardock Forums Top

launch impulse

click the blue world icon in the upper left

go to "register a product"

 

there you can input the information you should have saved that should have been sent to you via an email by impulse when you bought Entrenchment the first time.

 

When i log into steam it knows what games i have without having to re-register them everytime.  Why Impulse doesnt do the same thing is beyond me.

Reply #2 from Stardock Forums Top

You don't have to re-pay, your copy of Impulse may just need a refresh;

Uninstall Impulse, reboot your PC, then re-install from here;

http://storage.stardock.com/files/Impulse_setup_full.exe

If that doesn't help;

You may need to manually remove the game folder, and delete 2 Registry Keys before you'll be able to re-install.

Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main folder.

Then launch the System Registry (Start-> run, and type regedit)
Look for and delete the following Keys;

HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sins
HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sinsentrench

For Vista 64 bit;
HKLM>SOFTWARE>Wow6432Node>Stardock>Drengin.net>sins
HKLM>SOFTWARE>Wow6432Node>Stardock>Drengin.net>sinsentrench

Then, reboot your PC and go back to Impulse and try installing the base game. Make sure it installs to 1.13 version, test it out before then installing entrenchment.

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