New Entrenchment beta version has invalidated registrations?

from Stardock Forums

Hello.

The new Entrenchment Beta 2.0 has apparently invalidated my registrations for it? I cannot download updates for it and the CD-Key does not work.

I've googled around and apparently this has happened last year when they were moving servers. Is that happening again now? Or has something else broken it?

cheers,

o/

8,480 views 8 replies
Reply #1 from Stardock Forums Top

So when does the next beta come out March 4th. Hope the retail version comes this year.

Reply #2 from Stardock Forums Top

The ordering page STILL says February 4th as the release date, yet they have only just released a new beta?

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

I should clarify that I've had the Entrenchment Beta a little after it first became available. It was working perfectly fine until the Beta 2.0 came out and apparently unregistered my pre-existing copy.

Reply #4 from Stardock Forums Top

Hmm... Your best bet would probably be to contact Stardock Support. I forget the Email, but it's not exactly a secret; just Google it.

Reply #5 from Stardock Forums Top

double check the email address. It re-accepted my registration once I did that. My impulse account email apparently isnt the same as the paypal email.

Reply #6 from Stardock Forums Top

Quoting Ryster092, reply 2
The ordering page STILL says February 4th as the release date, yet they have only just released a new beta?
End of Ryster092's quote
The order page now reads Febreary 11th for me. We should just wait patiently, anyways. I want them to release a quality product, so they can take their time.

Reply #7 from Stardock Forums Top

I'm content to wait patiently so long as I'm not lied to. They obviously knew well before the 4th that it wasn't going to be ready by the 4th, and yet kept the advertised release date as the 4th. As of now, they've lost all credibility with me.

Reply #8 from Stardock Forums Top

Quoting glsauron, reply 5
double check the email address. It re-accepted my registration once I did that. My impulse account email apparently isnt the same as the paypal email.
End of glsauron's quote

I'll try this, the thought had skipped my mind.

To everyone else; Please take your discontent about delivery time, shipping dates or whatever somewhere else. I'm looking for help on my specific problem, not your dissatisfaction.

 

Edit; Thank you very much glsauron, it worked. Impulse now recognizes and allows me use of Entrenchment. Thanks a lot :)