Stardock, I'm amazed.

from GalCiv2 Forums
Not once have I encountered a company as endearing to a customer as yours. Your service and attitude are both commendable, and your willingness to make your game available by download comes as a very pleasant suprise.

Thank you, this customer apprieciates your effort.
35,567 views 6 replies
Reply #1 from JoeUser Forums Top
Thank you, this customer apprieciates your effort.


Yep, a real class act. A company that actually treats their customers as *GASP* customers! It makes them easy to do business with.
Reply #2 from Stardock Forums Top
They really are awesome, aren't they? Only other software company I can think of (other than the one I work for, actually) as concerned with customers & getting it right is probably Paradox. Which just happens to be Stardock's distributor!
Star Control: Origins
Reply #3 from Stardock Forums Top

Thanks.  I can tell you the guys appreciate it.  I'm going to write a dev journal today about something that amazed me.

I came in to the office today -- Saturday, and nearly the entire office was either there at the office or working from home.  No one was asked to or requested to. I had no idea people would come in.

But the customer service team was in, handling email on their day off, some developers and their wives came in to help ship boxes, others came in to help out on the forums, still others worked to try to speed up network response or user accounts and such. 

It's really just the people themselves, taking pride in what they do. 

Thank you for your kind words!

Reply #4 from Stardock Forums Top
I agree, you guys are doing an excellent job!

Just wanted to send in my applause as well.
Reply #5 from Stardock Forums Top
This is my first experience with Stardock.This is a great company that I look forward to doing business with again.It has been a pleasant experience.I love gal civ2.Thank you so much,Stardock.
Reply #6 from Stardock Forums Top
I cannot ever say enough good things about Stardock. You're #1 in my book!