"Save as" dialog broken in Mozilla Firefox - Windowblinds 11

LaraHCroft91

Join Date 08/2025

"Save as" dialog broken in Mozilla Firefox - Windowblinds 11

I am using:

- Windows 11 Core 24H2 (26100.ge_release.240331-1435)

- WindowBlinds 11.06 (021 x64 - Windows 11 Edition) - 64 bit OS

- Mozilla Firefox (142.0 64 bit)

- Start11 (2.53)

When using any skin in Windowblinds (even Stardock ones), for some reason "Save as..." dialog in Firefox is broken even when Firefox is excluded from skinning. The broken "Save as" dialog is missing Navigation Pane and the random button (as you can see down below) do nothing. In order to get things back to normal, simple reverting to default skin does not solve the issue, I have to restart to get rid of the broken dialog.

The "Save as" dialog works normal outside of Firefox, even in different browser like Microsoft Edge it works normal. "Upload file" dialog looks better but is still missing Navigation Pane.

(my OS is in non-english language so tell me if you need to translate something)

SAVE AS dialog

Save as dialog

SAVE AS dialog without skin

And even though I excluded Firefox in Windowblinds, I have always title bar enabled. Ideally I would like to skin Firefox's title bar but for now I am just showing you that the dialog is not displayed correctly and that exclusion does not work entirely.

Thank you for any help or suggestions.

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Quoting LaraHCroft91,

reply 25

We've seen this before from ESET/AntiVirus. This guide should be able to help with that:

WindowBlinds states that “WindowBlinds is not installed correctly on this PC"..

Best Regards,

Adam McGuinness
Stardock Support Specialist

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Quoting Abisnabidam,

reply 26

We've seen this before from ESET/AntiVirus. This guide should be able to help with that:

WindowBlinds states that “WindowBlinds is not installed correctly on this PC"..

Best Regards,

Adam McGuinness
Stardock Support Specialist

Since I am not using ESET but Windows Defender, I added exception for WBCore.exe in Defender but after reboot it resulted with the same error message in WB and theme was not applied correctly, so I tried to add Wbloadb.dll from system32 as exception too (for test) and then rebooted. After that the theme was applied correctly but the error message in WB still persists.

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The error you're now getting appears if wbload.dll is too old or the file cannot be found.

Please remove any bypass you had previously attempted, as that should not be necessary here. Reboot again and see if the software works.

If it does not: our purge method will assist with removing all files before reinstalling with a clean slate. Make sure you have also clicked "Uninstall" from Steam itself. To be extra thorough, you can also check and remove the following registries if they are present after the purge:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\WindowBlinds
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\Misc\WindowBlinds
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve\Steam\Apps\2294630

After you have purged, uninstalled, confirmed these registry entries are clear, and then rebooted:

Reinstall from Steam again and do not enable any bypass workaround. Reboot a 2nd time, then check if the problem remains.

Please let us know if an error or other issue remains.

Best regards,

Adam McGuinness
Stardock Support Specialist

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Quoting Abisnabidam,

reply 28

The error you're now getting appears if wbload.dll is too old or the file cannot be found.

Please remove any bypass you had previously attempted, as that should not be necessary here. Reboot again and see if the software works.

If it does not: our purge method will assist with removing all files before reinstalling with a clean slate. Make sure you have also clicked "Uninstall" from Steam itself. To be extra thorough, you can also check and remove the following registries if they are present after the purge:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\WindowBlinds

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\Misc\WindowBlinds

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve\Steam\Apps\2294630

After you have purged, uninstalled, confirmed these registry entries are clear, and then rebooted:

Reinstall from Steam again and do not enable any bypass workaround. Reboot a 2nd time, then check if the problem remains.

Please let us know if an error or other issue remains.

Best regards,

Adam McGuinness
Stardock Support Specialist

So I removed the bypass, rebooted and then WB is no longer giving me the error but without the bypass present in registry the original issue with context menu is back so we are just rotating in circles because I either can have working WB (no error in About or random explorer crashes) without fixed context menu or fixed context menu with bugged WB. If I now purge and reinstall, all of this will repeat I think.

I guess the only option for me is to have the context menu bugged until one day developers from Mozilla Firefox will stop blocking the dll.

Thank you for all your help though, I appreciate it.

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