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groupy
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Broth3rz1
pelaird
Join Date 12/2018
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Reply #26 August 29, 2025 10:50:20 PM
from Stardock ForumsStardock Forums

I thought you owned Groupy2. In Reply #10 you state “Of course this is still an issue with the new 2.20 update.” Did you purchase Groupy2 using a different email address?

Or do you have a subscription to Object Desktop?

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Broth3rz1
basj
Join Date 03/2001
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Reply #27 August 29, 2025 11:40:31 PM
from Stardock ForumsStardock Forums

Quoting Broth3rz1,
reply 25

This only lists one thing and that is "Groupy". It shows my serial key under that and when I hover over the "Download" button, it says "Version: 1.5.1.1". Then it lists the size and name of the actual file.

There is nothing about any beta version or anything else. I'd really love to have this since I just installed Windows and rather not use the version with this issue I deal with dozens of times a day. Do you have a download link or can you email it or?

Thanks.

Hello,
Sorry to hear you are having issues. That show that Groupy v2 is not link to your account. Are you on trial for Groupy 2? or a new purchased for Groupy 2? Was it done under the same email address as your registered email? Do know that Groupy 2 is not a free update from Groupy.

Thank you,

Basj,
Stardock Community Assistant

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Broth3rz1
Broth3rz2
Join Date 08/2025
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Reply #28 August 29, 2025 11:50:45 PM
from Stardock ForumsStardock Forums

Quoting pelaird,
reply 26

I thought you owned Groupy2. In Reply #10 you state “Of course this is still an issue with the new 2.20 update.” Did you purchase Groupy2 using a different email address?

Or do you have a subscription to Object Desktop?
Quoting basj,
reply 27


Quoting Broth3rz1,
reply 25

This only lists one thing and that is "Groupy". It shows my serial key under that and when I hover over the "Download" button, it says "Version: 1.5.1.1". Then it lists the size and name of the actual file.

There is nothing about any beta version or anything else. I'd really love to have this since I just installed Windows and rather not use the version with this issue I deal with dozens of times a day. Do you have a download link or can you email it or?

Thanks.



Hello,
Sorry to hear you are having issues. That show that Groupy v2 is not link to your account. Are you on trial for Groupy 2? or a new purchased for Groupy 2? Was it done under the same email address as your registered email? Do know that Groupy 2 is not a free update from Groupy.

Thank you,

Basj,
Stardock Community Assistant

 

I used a different email, so I made a new account on this site with that email and now it shows "Groupy® 2 Upgrade", but the hover on the "Download" button is "2.20" still. There is nothing else, no 2.5.5.1, no beta, etc. I just want the download.   

What should I do now?

Thanks.

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Broth3rz1
basj
Join Date 03/2001
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Reply #29 August 30, 2025 1:51:17 AM
from Stardock ForumsStardock Forums

Quoting Broth3rz2,
reply 28

I used a different email, so I made a new account on this site with that email and now it shows "Groupy® 2 Upgrade", but the hover on the "Download" button is "2.20" still. There is nothing else, no 2.5.5.1, no beta, etc. I just want the download.

What should I do now?

Thanks.

Please post screenshot on it. Please blank out any license key or any private information if appear on it. Use any one of these buttons to post a picture: 

Thank you,

Basj,
Stardock Community Assistant

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Broth3rz1
Broth3rz2
Join Date 08/2025
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Reply #30 August 30, 2025 2:19:03 AM
from Stardock ForumsStardock Forums

https://ibb.co/n8bKkpQp

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Broth3rz1
basj
Join Date 03/2001
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Reply #31 August 30, 2025 2:38:21 AM
from Stardock ForumsStardock Forums

Quoting Broth3rz2,
reply 30

https://ibb.co/n8bKkpQp

Edited

That look correct. Latest Groupy release is v2.20. I am sorry, probably it get confused with Start11 v2.55 Beta which nothing to do with Groupy v2.2.

Added Note:

I have forwarded this issue again to Stardock Support Team for their Feedback on it. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

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Broth3rz1
Broth3rz1
Join Date 04/2025
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Reply #32 August 30, 2025 2:45:13 AM
from Stardock ForumsStardock Forums

Quoting pelaird,
reply 22


Quoting Broth3rz1,
reply 21

I really don't understand why this STILL isn't fixed? It's been an actual year since I posted about this..    

This is clearly an issue that many have.



Have you tried the 2.5.5.1 Beta? I don't see this issue anymore.

Quoting basj,
reply 31


Quoting Broth3rz2,
reply 30

https://ibb.co/n8bKkpQp



That look correct. Latest Groupy release is v2.20. Perhaps, it confused with Start11 v2.55 Beta.

 

So I'm confused now. He said he doesn't have the issue anymore with this beta version and you're saying it doesn't exist. I just want this problem gone. How can this still be an issue though? This is madness considering it's been over a year with many reports of the issue and it being reported many times over. Clearly they don't care about Groupy much.

I can't wait for Groupy 3 with the same issue. 

 

     

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Broth3rz1
pelaird
Join Date 12/2018
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Reply #33 August 30, 2025 4:20:25 AM
from Stardock ForumsStardock Forums

Quoting Broth3rz1,
reply 32

So I'm confused now. He said he doesn't have the issue anymore with this beta version and you're saying it doesn't exist. I just want this problem gone. How can this still be an issue though? This is madness considering it's been over a year with many reports of the issue and it being reported many times over. Clearly they don't care about Groupy much.

I can't wait for Groupy 3 with the same issue. 


     

So sorry, I screwed up! I'm the one who is confused. The beta I was referring to was Start11v2, not Groupy2. My bad.

After seeing your latest post (Reply #21), I tested this issue several times on my machine without error.

I'm running Windows 11 - 23H2  22631.5771; and Groupy2 - 2.20

Now this morning, it's doing it again! So, I guess it is still an issue after all.   

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Broth3rz1
Broth3rz1
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Reply #34 August 30, 2025 2:39:26 PM
from Stardock ForumsStardock Forums

Quoting pelaird,
reply 33


Quoting Broth3rz1,
reply 32

So I'm confused now. He said he doesn't have the issue anymore with this beta version and you're saying it doesn't exist. I just want this problem gone. How can this still be an issue though? This is madness considering it's been over a year with many reports of the issue and it being reported many times over. Clearly they don't care about Groupy much.

I can't wait for Groupy 3 with the same issue. 


     



So sorry, I screwed up! I'm the one who is confused. The beta I was referring to was Start11v2, not Groupy2. My bad.

After seeing your latest post (Reply #21), I tested this issue several times on my machine without error.

I'm running Windows 11 - 23H2  22631.5771; and Groupy2 - 2.20

Now this morning, it's doing it again! So, I guess it is still an issue after all.   

 

It's clearly been and issue for years. Why won't they fix it? Can we ask them why they aren't fixing it basj?

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Broth3rz1
basj
Join Date 03/2001
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Reply #35 August 30, 2025 9:19:38 PM
from Stardock ForumsStardock Forums

I believe Support has replied (reply#18 and it was logged. I believe they are still looking into it. As mentioned above, I have forwarded this one again to Support, please wait for their input.

Thank you,

Basj,
Stardock Community Assistant

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