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Login Error

"missing or stale registry data"

By j_wl_b on July 19, 2012 8:29:33 PM from Elemental Forums Elemental Forums

j_wl_b

Join Date 07/2010
+2

Hi:

I would really appreciate any help the community would be willing to give me. For the last few days I have not been able to play E:FE do to a start up error. I start the game and I get this message:

"Login failed. You may have missing or stale registry data. Try running Fallen Enchantress with the command line parameters /username "myusername" and /password "mypassword" (replacing the values in quotes with your actual username and password)."

First off I am not the most computer literate person around so please be patient with me.

When it tells me to try running FE with my username and password where am I running it from?

 

10 Replies
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Reply #1
harpo99999
Join Date 02/2008
+374
July 20, 2012 6:02:30 AM from Elemental Forums Elemental Forums

the error is that the game can not download the latest data blob from the stardock servers, and it uses the email address and password that you use to log into the forum.

harpo

 

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Reply #2
j_wl_b
Join Date 07/2010
+2
July 20, 2012 8:05:36 AM from Elemental Forums Elemental Forums

Quoting harpo99999,
reply 1
the error is that the game can not download the latest data blob from the stardock servers, and it uses the email address and password that you use to log into the forum.

harpo

 

Thank you.

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Reply #3
NoxAscensa
Join Date 11/2010
0
July 24, 2012 3:17:52 AM from Elemental Forums Elemental Forums

If you press 'Esc' instead of clicking the popup, it goes away and you can continue to the game. 

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Reply #4
StevenAus
Join Date 06/2010
+74
July 24, 2012 7:54:18 AM from Elemental Forums Elemental Forums

Which is probably a bug, but it helps when you can't login to the Stardock servers.

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Reply #5
Friscoblitz
Join Date 04/2009
0
August 22, 2012 6:53:56 PM from Stardock Forums Stardock Forums

I'm having the same problem, and if I click escape everything closes the same as if I clicked to close the error box so that's not working for me.  Someone else posted an alternative answer indicating to 1.)right click on the shortcut 2.) choose properties 3.) in the target line where the file location shows add my username and password to the end of the files name, but a box pops up that won't let me do that either.  I'm totally stymied.  Any other answers?

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Reply #6
farkas
Join Date 04/2006
0
August 26, 2012 5:39:46 AM from Elemental Forums Elemental Forums

Same problem here. I believe it's because I changed the password of my Stardock.com store account.

Tried to run the game from the comand line (as suggested by the error message) but when FE starts to fire up (black screen, mouse cursor turns into a sword) it soon displays a "String not found" message.

So now I'm accessing both forums.elementalgame.com and the Stardock.com store with the new password and both work. It's "just" the game that's not working.

Any ideas?

thx

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Reply #7
StevenAus
Join Date 06/2010
+74
August 26, 2012 10:55:35 AM from Elemental Forums Elemental Forums

When I changed my password, I changed the shortcut for FE which included the new name and password combination, then after I successfully started it up once, I removed the extra stuff and it still worked.  Worth a try.

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Reply #8
Havoc1128
Join Date 02/2006
+1
August 26, 2012 10:55:09 PM from Elemental Forums Elemental Forums


had the same problem.  hit ctrl tab when the message appeared.  it opened up the ovelay menu that has a log in options. I changed my password there to my new stardock password and the game started up with no problem.

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Reply #9
Havoc1128
Join Date 02/2006
+1
August 26, 2012 10:59:41 PM from Elemental Forums Elemental Forums


sorry - when the overlay menu opens go to settings. then choose change account at the bottom of the pop up box and enter the new password

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Reply #10
farkas
Join Date 04/2006
0
September 1, 2012 5:28:10 AM from Elemental Forums Elemental Forums

@ Havoc1128: Hey man, you're a genius. It worked! Thanks!

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