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Taiyun
Taiyun
Join Date 04/2009
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File is Corrupt

January 27, 2012 4:01:24 PM from Elemental ForumsElemental Forums

I just downloaded FE from the Stardock site and when I went to open it to install it told me the file was corrupt. I tried several times to no avail, even going back to the stardock site and re-downloading it. Anyone have any thoughts if its me or something in the system?

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Taiyun
harpo99999
Join Date 02/2008
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Reply #1 January 27, 2012 4:07:35 PM
from Elemental ForumsElemental Forums

others have had issues using a particular browser, but changed to a different browser and were able to download (both firefox AN IE were reported to be the troublesome browsers)

hope this helps

harpo

 

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Taiyun
Taiyun
Join Date 04/2009
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Reply #2 January 27, 2012 4:09:15 PM
from Elemental ForumsElemental Forums

I used chrome, I'll try safari I suppose if the other two are also troublesome. Thanks!

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Taiyun
lilB
Join Date 11/2011
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Reply #3 January 27, 2012 5:08:40 PM
from Elemental ForumsElemental Forums

Please contact support@stardock.com

 

We'll help you out

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Taiyun
Taiyun
Join Date 04/2009
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Reply #4 January 27, 2012 7:41:04 PM
from Stardock ForumsStardock Forums

Actually using Safari worked perfectly, don't know why Chrome was being such a pain, it normally is a way better choice. Thanks Harpo! and thanks lilB for the offer!

 

Taiyun

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elwa09
Join Date 01/2012
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Reply #5 January 29, 2012 2:57:27 AM
from Elemental ForumsElemental Forums

I tried downloading the file from Firefox, IE and Safari and got the same error message each time. Then I ran the file as Administrator and it worked.

 

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Taiyun
Taiyun
Join Date 04/2009
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Reply #6 January 29, 2012 4:30:11 PM
from Elemental ForumsElemental Forums

It turns out when I was downloading it from Chrome it was only getting half of the data. When I used safari it downloaded the whole file. Don't know why, but the Chrome file was 1.4 gigs or so while the Safari was the full 2.something gigs. Wish I knew the reason.

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