I like the idea of hiring champions from a city or tavern, the way HOMM does it - and as quest rewards would be great too. And in HOMM, you can also rescue heroes from prisons - maybe in FE a hero could have been captured and you have to beat a powerful entourage - and this would require other balancing to make sure that 1. the guardians are tough (can't be wiped out easily), and 2. the hero reward is worth it. Maybe the monsters could also be paid off with a high amount of any collectable resource, like gildar, diplomatic capital or even mana, and/or finely tuned diplomacy skills (obtained from diplomacy techs in the Magic tree)? Although it probably would be better if the monsters don't also join you - getting the hero *and* the monsters would be a bit much.
This also relates a bit to Heavenfall's implementation of Dungeons in WoM, however there could be a specific quest for a specific hero in a specific, customized Dungeon that has some RPG elements - stat-based choices, resource-based choices, tech-based choices. And because it's a dungeon, you could definitely have monsters allowing your hero to go free if you have the right stats, champions, traits, spells, resources or techs and them just disappearing into a tunnel (which they then collapse conveniently behind them
) and so you don't get the monsters as well. (Having the monsters on the adventure map would cause a problem as where do they go if you convince them to free the hero? If you defeat them they would disappear, but paying them off or convincing them to leave would pose a problem.)