Did you receive a autoreply with a ticket number?

Please bear in mind that our offices were closed for the holiday weekend, so support likely has a bit of a backlog to work through. As long as you did get a ticket, they should be able to help with the issue as soon as they can.

If it's not in your spam filter folders, you can also submit tickets online here.

Hey Kryo, that link has been down the past few days for me, is it still valid?  Also, it's been over a week and I still haven't heard from Stardock on my ticket.  This really sucks as I've been wanting to play the game a lot.

Do you have any suggestions on how to expedite getting in touch with someone from Stardock?

PM me you ticket number and I'll see what's going on when the support system is back on-line.