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Vandenburg
Vandenburg
Join Date 04/2006
+43

1.19 Out of memory crash

January 27, 2011 5:31:25 PM from Elemental ForumsElemental Forums

Played game a bit, till turn 50 or so. Out of memory error message then crash.

debug.err here.

No dump got created.

 

 

Funny thing, hadn't an out of memory error in 1.11 in a long time.

 

Edit:

  1. Debug Message:  - Ending Turn 50 -
  2. Debug Message:  Current Memory Usage: 1212820 KB

That's what I call a memory leak.

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Vandenburg
Frogboy
Join Date 03/2001
+2419 sdemperor
Reply #1 January 27, 2011 6:33:09 PM
from Elemental ForumsElemental Forums

Wow! Something happened. Something came in and scooped up 500 megs in 1 turn.

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Vandenburg
CodeCritter
Join Date 11/2005
+13 sdemployee
Reply #2 January 27, 2011 7:07:12 PM
from Elemental ForumsElemental Forums

Vandenburg,

It appears to have crashed while auto-saving.  Would you happen to still have the previous auto-save before that?

If so, please email it to codecritter@stardock.com.  It may help us to identify what was using so much memory there.

If you don't have the save, that's ok.  If it happens again, please let us know and send the previous auto save and auto save files.

In the meantime, we'll take a look through the debug.err and see what we can find.

Thank you.

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Vandenburg
ClaytonHollowell
Join Date 08/2010
+4
Reply #3 January 27, 2011 10:44:40 PM
from Elemental ForumsElemental Forums

I'm getting the same crash. I e-mailed the logs.zip file created by your sdsupporttool.exe file to support@stardock,com, as that drop.io service is pining for the fjords. If this tool doesn't generate the info you need, could you inform us of a better way to get the appropriate info to the right people?

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Vandenburg
Vandenburg
Join Date 04/2006
+43
Reply #4 January 28, 2011 3:53:16 AM
from Elemental ForumsElemental Forums

Ah, sadly I don't have the autosave anymore. Had to play more Elemental.

But will keep a look out for it.

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Vandenburg
DerekPaxton
Join Date 03/2003
+309 sdemployee
Reply #5 January 28, 2011 10:20:34 AM
from Elemental ForumsElemental Forums

 

  Vandenburg what mods were you running when this happened?

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Vandenburg
Vandenburg
Join Date 04/2006
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Reply #6 January 28, 2011 10:26:13 AM
from Elemental ForumsElemental Forums

Quoting Derek Paxton,
reply 5
 

  Vandenburg what mods were you running when this happened?

None.

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Vandenburg
econundrum1
Join Date 04/2007
+36
Reply #7 January 28, 2011 10:34:23 AM
from Elemental ForumsElemental Forums

I'm also getting this crash never had an out of memory error in any previous version getting it regularly now and I'm running Windows 7 64bit with 4Gb. But the program is still 32 bit of course so it can't access all that ram. I'll save and post it the next time it happens.

I would add this is in new games under this version with no mods.

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Vandenburg
Vandenburg
Join Date 04/2006
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Reply #8 January 28, 2011 11:10:10 AM
from Elemental ForumsElemental Forums

Just had it happen again, much later in the game. Seems to be connected to saving.

DebugMessage:  SAVE GAME: Saving Quick Data
DebugMessage:  SAVE GAME: Saving Quick Data - Complete
DebugMessage:  SAVE GAME: Saving World
DebugMessage:  Error allocating memory: 19922944 bytes.

Here is the whole debug.err file.

 

And here are the 2 autosaves.

 

Should I also send them per mail?

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Vandenburg
Vandenburg
Join Date 04/2006
+43
Reply #9 January 28, 2011 3:06:40 PM
from Elemental ForumsElemental Forums

And it happened again.

DebugMessage:  SAVE GAME: Saving XML Data (start)
DebugMessage:  SAVE GAME: Saving XML Data (end)
DebugMessage:  SAVE GAME: Saving Quick Data
DebugMessage:  SAVE GAME: Saving Quick Data - Complete
DebugMessage:  SAVE GAME: Saving World
DebugMessage:  Error allocating memory: 14680064 bytes.

Another debug.err file.

And again, failed to secure the autosaves before I overwrote them.

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Vandenburg
Vandenburg
Join Date 04/2006
+43
Reply #10 January 28, 2011 5:24:37 PM
from Elemental ForumsElemental Forums

Debug Message:  - Ending Turn 195 -
Debug Message:  Current Memory Usage: 1263016 KB
Debug Message:  Cities in World: 14
Debug Message:  Units in World: 319
Debug Message:  GarabageCollection - Begin
Debug Message:  GarbageCollection - Complete
DebugMessage:  Updating ZOC.
DebugMessage:  About to auto save.
DebugMessage:  Deleting save game.
DebugMessage:  SAVE GAME: Saving XML Data (start)
DebugMessage:  Error allocating memory: 13631488 bytes.

You know the deal.

debug.err

savegames

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Vandenburg
xaltotun
Join Date 05/2009
+8
Reply #11 January 28, 2011 9:56:28 PM
from Elemental ForumsElemental Forums

I am now getting the same OOM lock up on saving the game that I did with 1.19 that I did with the previous version.    It just takes a number of turns before the problem shows up.    It looks like the memory fix in 1.19 did not take care of every OOM problem.

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Vandenburg
Das123
Join Date 05/2003
+82
Reply #12 January 28, 2011 10:19:46 PM
from Elemental ForumsElemental Forums

I also had an OOM crash when trying to quicksave. I'd been playing for 6 hours so I thought it was fair enough.

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Vandenburg
ClaytonHollowell
Join Date 08/2010
+4
Reply #13 January 28, 2011 10:55:34 PM
from Elemental ForumsElemental Forums

Once I get well into the game, it's doomed. The memory leak takes over and kills it every 20-40 minutes. I've emailed in some debug and saves for your perusal.

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