Plenty of other posts about release/bugs/crushed dreams and all the usual. My concern now is your marketing.
I bought my copy, pre-order, through Gamestop. I didn't get beta access like direct preorder. I didn't realize there would be exclusive content at Walmart/Best Buy, as this is usually advertised BEFORE a game is released to build up ANTICIPATION and boost sales, obviously something you did not want to do until some patches were worked out. My major confusion is... This is a 4x game from a company that is well known in the PC community but generally unknown by the 'casual gamer'. If you go into a Walmart and ask the kid beyond the counter any questions... ... here, let's play some word association, k? I will ask the questions and Keanu Reeves will play the part of generic electronics attendant.
-
Q: Know any good games!
A: Duuuuuuuuuuuuude! You like playing GUITAR?!?!?
-
Q: Know any good fantasy games?
A: Like FOOOOOOOOOOOOOT-BALL?
Q: No...like medieval, where you can train knights and cast spells?
A: Duuuuuuuuuuuuude! God of War you are...ummm, A GOD OF WAR, all kinds of weird creatures and stuff!
-
Q: Know any good strategy games?
A: DUUUUUUUUUUUUDE! Starcraft II is out, you NEED to get!
-
Q: Know any good 4x games?
A: Ahhhhhh, we don't sell adult games really, but in Grand Theft Auto you can bang a hooker!
Q: No, it's a type of game where you explore and research technology, usually takes a long time to play!
A: Duuuuuuuuuuuuuude! Starcraft II is out, you NEED to get! Games can take like an hour! (honestly, Starcraft II will be the answer 1/3 questions, I SWEAR, go try it)
Q: I'm thinking more turn based, something that will take me months to play a game... It's by Stardock.
A: IS that the new Star Wars game? It rocks on the WII, you can shake the controller and rip Ewoks in half!
Q: Something more like Civilization.
A: ... That game on DS?
Q: Sorta, i'm looking for the PC/
A: ... P-C?
---
I'm in marketing, trend research, and I promote there for I am, head my words, dude... Walmart promotes consoles PERIOD and the Uber Geeks at Best Buy are repairing computers, they are NOT on the floor promoting products. The fact that you worked out NOTHING with Gamestop for exclusive content is insane. I would REALLY commend getting a business/marketing/PR consultant in ASAP to help you really focus what you are trying to do. You are making alot of attempts but the unfamiliar with your company just see a buggy product... and your 'devoted fans' see you as, ummmmm, sorta like the Muppet Show, when Kermit the frog would get frazzled and would run around screaming with his arms flailing in the air. It is amusing us but eventually Kermit would calm down and things worked our. Or a bomb blew up the theater. Anxious to see which plays out for you guys!
---Larry