Impulse does not recognize this title

When try to log into multiplayer with my impulse account, the account on wich i have Elemental i get a message that says that this title is not on this account.

When i check under games and serial it obvisouly has a proper serial.

What am i missing here?

thanks in advance

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As it's most likely some sort of registration issue one way or another, please contact support@stardock.com and they should be able to sort it out.

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