Thanks for the info, I'll wait a little longer, I guess it may take some time if they're sending it from US to Europe.

I got a mail from Customs Office today. They ask me to send the sender's details and invoice. The problem is - I've got none. So there's a question - who should I contact to ask for invoice or another document that shows value of the item, shipping cost and who would give me info about the sender? 

The reason for this is that SDs shipping centers doesnt include a receipt with values in the package, and there is no customs declaration on the packages to let the customs know what it is and what the value is..

I noticed this on my box when it arrived last week, it took 5 weeks from i ordered till it arrived at customs and another week of delay due to me having to sort out the paperwork.

As for your question, i would contact the customs explaining that this is a competition prize and that you dont have an invoice for it.

They will likely still require some kind of paperwork describing the value of the item/shipping aswell as what it is tho, i guess you could either:

A: Get the receipt email from someone who ordered the game and subtly edit it with the correct dates and your name

B: See if SD could make you a faux receipt for the customs..

Im sorry i couldnt be of more help

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