I agree - all about the gameplay, balance, extra blah blah doesn't mean anything if the game isn't playing because past turn 300 it crashes every few turns.
Is there is a better way for the customers to send in the error (debug.err) reports? If the game sold to 80,000 customers, I am only witnessing a handful of folks posting the debug file. It could be that the problem is affecting a smaller population or it could be that many folks are unaware of posting the error files. Thus, it would be quite beneficial if we could somehow automate the error reporting functionality of the game.
Is it possible to have maybe an "error bin" inside impulse or even within the game menu that basically grabs the debug.err file and sends its contents to SD. I am just trying to think of an easier way for the SD team to harvest all the data out there in order to try to infer some possible commonalities for the oom problem.
I've sent in my error reports, I highly encourage everyone who experienced OOM to do the same.