troy whittington

Join Date 03/2003

[Crash] Failed to Intialize display

pretty generic system win 7 64 bit dual display

Upon launch the game gives the folloing error message Failed to Intialize display.

just a black box opens and the then the gray box with the error message.

simple setup new install of windows 7 ultimate 64 bit

was the latest nvidia drivers until this week .

only thing odd is dual display

intel 8500 4 gigs of ram 61 gigs of 300 gigs are unused on the main drive .

dx diag comes back nice and clean

DebugMessage: Version 0.295 last updated on: Thu Mar 4 12:20:30 2010
DebugMessage: Entering WinMain
DebugMessage: ******* Starting Game Shell *******
DebugMessage: *********DXDiag info follows.*********
System Info
Time: 3/4/2010, 19:50:33
DirectX Version: DirectX 11
Machine Name: NITRA-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: DG33TL__
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Physical Memory: 4096MB RAM
Page File: 2428MB used, 5628MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2
Display Memory: 2256 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Dell E228WFP
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9621
Driver Date: 1/12/2010 12:03:34
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7627&SUBSYS_80864001&REV_1002
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7627&SUBSYS_80864001&REV_1002
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

DebugMessage: *********END dxdiag info.*********
DebugMessage: No compatible devices found.
Debug Message: InitializeElementalDrawManager FAILED to initialize the device.
Debug Message: InitializeD3DDrawManager FAILED
DebugMessage: InitializeDirect3D Failed.
DebugMessage: Shell Initialization failed

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Looks like elemental does not support dual displays or at least dual displays as configured on my system.

after being accepted into another games beta . i was unable to choose resolution in the games option.

so i decided it was time to simplfy my systems configuration and i set it to a standard single display system .

low and behold i had resolution options. so i decided to test and see if elemental worked again . and this time i was able to get the splash screen up .

it crashes soon after but at least i got to the spalsh screen and the nice lil warning of pain and suffering .

so what is wrong with a dual display systems ?

i have a windows 7 ultimate os with the 196.21 nvida drivers

running two displays in mirror mode at 1680x1050 the second dispaly is setup using a custom resolution via the nvida control panel.

but obviosuly there is something being missed by the programming as this makes 2 games that gave issues with this setup.

all other games such as dirt 2 fallout 2 bad company 2 have not had a issue with it.

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I am also running dual monitors, in Vista 64, and I can load the game but it comes up in windowed mode with no text, the mouse curser seems to be off center also.

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I have a dual monitor setup with no issues in full screen or windowed mode. I am running an ATI card though, so that might be a factor? I am also running Win 7 64.

I just re-read your post and see that you are mirroring your displays. I have mine spanned. Is there any difference if you try to run it in spanned mode?

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Unable to run with dual monitors, desktop extended, enabled. Using Windows 7 64 bit, Nvidia GTX 275 latest drivers. Have to turn off a monitor before running. Huge annoyance.

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Well this will provide a intresting nugget of information .

After reading DragingRagon's post

i figured what the heck i will try the span mode (extend desktop option) just to see what happens.

and what do you know it worked . game still crashes at the intro screen with the panning background though .

went back to mirror (as this is how i watch movies from bed) and still got the error message .

isnt software wonderful ??

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kryo

Join Date 05/2003

+458

I use Win7x64 with an 8800GT and dual monitors myself and the game works fine, so it's not any issue native to that setup. Do you have any other apps running that may be monopolizing D3D?

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what driver version are using of nvidia's ?? and are the displays mirrored ?

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kryo

Join Date 05/2003

+458

195.62 with the stanadard windows extended desktop handling (neither mirrored nor using the nVidia span function which treats it as a single wide display).

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back on this again ... since i am seeing other games likes sin of a solar empire men of war and legos universe act goofy when dual displays are enabled .. Im going to ask for the programmers to make the game have an option to use the config file settings as gospel . and stop trying to pull the bogus information coming from windows or nvida . ( i have no idea what it is although i expect edid to be the culprit and possible nvidia custom resolution settings either way its ridiculous)

because what i have seen is that something either sdk based or driver based is not providing what ever programming routine, the required information. causing games that rely on this to think that there is no graphic card installed or not providing the game resolutions to configure the game with.

hopefully it can be resolved by just forcing the game to trust the config file and to hell with what windows and or nvida is providing . because my system can do 1680 x 1050 @ 60hz and this used to be all a game needed to know .

and it should still be all the game needs to know.

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